Privacy Policy

Last updated: 3 November 2025

1. Introduction

This Privacy Policy describes how Raum WerkX UG (“we”, “us”, or “our”) collects, uses, and protects your personal data when you visit our website https://raumwerk-ug.de/ (“Site”).
We are committed to protecting your privacy and ensuring that your personal information is handled in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws in the European Union.

2. Company Information

Company name: Raum WerkX UG
Email: [email protected]
Address:
Neumarkt 31
04109 Leipzig, Germany

3. Hosting Provider

Our website is hosted by Hetzner Online GmbH, located in Germany.
Data processing by Hetzner is carried out in accordance with GDPR requirements.

4. Data We Collect

We may collect and process the following personal data when you interact with our website:

  • Name
  • Email address
  • Telephone number
  • IP address
  • Postal address (if provided via contact form or communication)

5. Purpose of Data Processing

We collect and process personal data solely for the purpose of:

  • Responding to your inquiries or requests sent via our contact forms or email.
  • Communicating with you regarding our architectural services and project sales.
  • Ensuring proper technical functioning and security of the website.
  • Measuring website traffic and performance through analytics tools.

6. Legal Basis for Processing

We process your personal data based on:

  • Article 6(1)(b) GDPR – when processing is necessary for communication prior to entering into a contract.
  • Article 6(1)(f) GDPR – legitimate interest in improving our website and services.
  • Article 6(1)(a) GDPR – your consent for cookies and analytics (where applicable).

7. Analytics and Tracking Tools

We use the following third-party tools for website analysis and marketing:

  • Google Analytics (provided by Google Ireland Limited)
  • Meta Pixel (provided by Meta Platforms Ireland Ltd.)

These tools may use cookies and collect anonymised data about your use of our website.
You can withdraw your consent for analytics cookies at any time via the cookie banner.

8. Cookies

Our website uses cookies to ensure proper functionality, enhance user experience, and analyse traffic.
You can manage your cookie preferences at any time via the cookie consent banner displayed on the website.

9. Payments

Payments for projects are made via bank transfer only.
No payment data (such as card information) is collected or processed through our website.

10. Data Retention

We retain personal data for up to 10 years, unless legal requirements demand longer retention or you request deletion earlier (see Section 12).

11. Data Sharing

We do not share or sell your personal data to any third parties, except when legally required.

12. Your Rights under GDPR

As a data subject, you have the following rights:

  • Right of access to your personal data.
  • Right to rectification of inaccurate data.
  • Right to erasure (“right to be forgotten”).
  • Right to restriction of processing.
  • Right to object to data processing.
  • Right to data portability.

To exercise any of these rights, please contact us at:
📩 [email protected]

13. Data Security

We use appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

14. International Data Transfers

All data is processed within the European Union. We do not transfer your data outside the EU/EEA.

15. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated “Last updated” date.

16. Contact

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
📧 [email protected]